Shipping policy

Processing time

Orders are processed within 1–3 business days after payment. You will receive an email confirmation when your order is placed and another email with your tracking number once it ships.

Delivery time

Standard delivery takes 10–18 business days after your order ships. Delivery times are estimates and can be affected by carrier delays, customs, weather or holiday peak seasons.

Shipping cost

Shipping costs, if any, are shown at checkout before you pay.

Tracking

Every order includes a tracking number. Tracking can take 3–5 business days to show updates after the order ships.

Customs and import fees

For some countries, customs duties or import taxes may apply. These are the responsibility of the customer unless stated otherwise at checkout.

Lost or delayed packages

If your order has not arrived within 25 business days of shipping, please contact us and we will help locate it or send a replacement or refund.

Wrong address

Please double-check your shipping address at checkout. We are not responsible for orders sent to an incorrect address provided by the customer, but we will do our best to help.

Questions

Contact us anytime through our contact page and we'll reply as soon as possible.